Frequently asked questions

Choose a payment method at checkout. Card payments are taken on our payment partner’s secure page, and bank transfer is available too. The methods we accept right now:

ODDWRIST never sees or stores your card details.

Yes. Use the currency menu in the header (or in the menu on your phone) to switch between naira (₦), US dollars ($) and pounds sterling (£). You see prices and pay in the currency you choose. If your card is in a different currency, your bank may add its own conversion fee.

Choose bank transfer at checkout and place your order. Our account details are shown on the confirmation page and in your confirmation email. Use your order number as the payment reference. We hold the watch for you and dispatch it once the payment reaches us.

No — you can check out as a guest. An account lets you follow your orders, keep a wishlist, get stock and price alerts, and start returns online.

Yes. Tick “This is a gift” at checkout and write your message. We include it with the watch, and the packing slip in a gift order never shows prices.

Contact us as soon as possible with your order number. If the watch hasn’t been dispatched yet, we can usually change or cancel the order.

Those pieces aren’t on the shelf yet. The product page shows the expected dispatch time. It is an estimate, and we will email you if it changes.

Delivery options and costs for your address are calculated at checkout, before you pay. Where we show a delivery estimate, it is an estimate, not a guarantee.

When your watch is dispatched we email you the tracking details. You can also find them in My Account → Orders, or on the order tracking page with your order number and email.

The countries we deliver to are the ones you can choose at checkout. If yours isn’t listed, contact us and we’ll see what we can do.

Bold, stylish and distinctive timepieces — from striking skeleton watches and statement pieces to cleaner, refined designs, for men and women. Every watch is chosen because it deserves to be noticed.

Watches with a premium appearance and strong visual presence, without the traditional luxury price tag. Unless a listing says otherwise, they are not made by or affiliated with traditional luxury houses. See our authenticity page for how we describe every watch.

Yes. Our store is at c/o Carmax Autocare Center, Plot A2 Billings Way, Inside 10 Degrees Event Center, Oregun, Ikeja, Lagos, Nigeria. Contact us before you visit if you want to see a particular watch.

Each listing gives the case size and strap details where we have them. Our size guide explains how to measure your wrist and what case sizes suit it.

Only if the listing says so, and only to the level stated. Our care guide explains what each rating means in daily life.

Where a warranty applies, the product page states it. You can register your watch in My Account → Warranty.

Yes, within 14 days of delivery, unworn and complete with its packaging. Start the return from My Account → Orders, or contact us if you checked out as a guest. Read the full returns & refunds policy.

Tell us within 14 days of delivery with your order number and a photo. We will cover the return and offer a replacement or a full refund.

To the payment method you used, in the currency you paid. Bank transfer orders are refunded by transfer to the account you give us.

Use “Forgotten?” on the sign-in page and we’ll email you a link to set a new one.

Go to My Account → Privacy to download or erase your data, or email us. Our privacy policy explains what we keep and why.