—Policies
Shipping & delivery
Draft for review — replace with your approved policy before launch. Delete this line once done.
Where we ship
[List the countries and regions you ship to.]
Rates and timing
Shipping rates are calculated at checkout based on your address and the options available. [Describe dispatch times and carriers.]
Duties and taxes
[Explain who pays import duties for international orders.]
Lost or damaged parcels
[Explain insurance and how to report a problem.]
Need a hand?
Still have a question?
Send us a message with your order number if you have one, and we’ll get back to you as soon as we can.