—Policies
Warranty
Draft for review — replace with your approved policy before launch. Delete this line once done.
What is covered
Each product page states the warranty that applies to that watch, where one exists. [Describe manufacturer vs. store warranty and what they cover.]
What is not covered
[Typical exclusions: accidental damage, water damage after a crown was left open, normal wear of straps and crystals.]
Making a claim
Register your watch in My Account → Warranty, then contact us with your order number and serial number.
Need a hand?
Still have a question?
Send us a message with your order number if you have one, and we’ll get back to you as soon as we can.